SoundTouch products use the SoundTouch app, while the Bose Home Speaker family uses the Bose Music app. Begin playing music. SoundTouch products use the SoundTouch app, while the Bose Home Speaker family uses the Bose Music app. On the iOS device, swipe down from the upper-right corner of the screen to view the music control panel. level 2. They say they're working on it but it's been a while and they said at announcement of airplay 2 that they would support it. If you have one of these speakers, you can check for the update by logging into the SoundTouch app and accepting the update. Plan Premium Country USA Device (iPhone 11, iPad Air) Operating System (iOS latest update.) By continuing to use this site, you accept our use of cookies and other online technology to send you targeted advertisements, for social media, for data analytics and to better understand your use of our website. (Some older iOS devices require a swipe up to see the music control panel) Touch and hold the music control panel. The speakers have not … They must both be in range of the router), Check that the date on the AirPlay device is set correctly, On the AirPlay device, close the music app and/or iTunes, wait 10 seconds, then reopen the app and try again, On the AirPlay device, turn Wi-Fi off and back on, Reboot the AirPlay device by powering it off and back on again, Reboot your router by disconnecting it from power for 30 seconds, Reset your SoundTouch system by disconnecting the power cable for 30 seconds. Do the issues continue if you use an Ethernet cable to test the speaker in a hardwired configuration temporarily. Last year, Bose added AirPlay 2 support to three of its smart speakers and sound bars, enabling multi-room audio playback with other AirPlay 2 devices and now, it has revealed its plans to bring AirPlay 2 to select SoundTouch speakers and other systems by the end of February (via MacRumors): We had every intention to release Airplay 2 in 2019 and we apologize it was not … best. Since the old Apple Airport express A1392 can be updated to firmware 7.8 it now has Airplay 2 compatibility. With AirPlay 2 support, those who own an Apple device will be able to stream music, podcasts and audio to the Bose products mentioned above, including Apple Music. In the SoundTouch app, go to “Menu > Settings > Speaker Settings”. connecting to? Back and better than ever with Bose Sleepbuds™ II. Videos you watch may be added to the TV's watch history and influence TV recommendations. (Note: A guest network is considered a different network, even if it’s transmitted by the same router or access point), Make sure VPN, remote desktop or other virtual software is not in use, Check that both the AirPlay device and the SoundTouch system are within range of the wireless router. The products cannot be grouped together through a Bose app. Typically we suggest a single Access Point where possible, and the use of Ethernet over Power solutions to extend to other parts of the house. You're signed out. Three home entertainment systems – the 550, 600 and 650 – complete the list of lucky recipients. AirPlay is not supported by all SoundTouch systems. However there are some tips and hints we have found if you have problems in logging the system on. As for AirPlay 2 support, it comes with a couple of advantages. The SoundTouch system’s Wi-Fi® indicator glows solid white with a successful network connection. Vergewissern Sie sich, dass Ihr Gerät eines der nachfolgend aufgeführten Systeme ist, die mit AirPlay 1 oder AirPlay 2 kompatibel sind: The products cannot be grouped together through a Bose app. If posible. If a Wi-Fi extender must be used, we generally reccomend that it be configured with the identical settings to the main router: The same SSID, encyption type, and password should be used. AirPlay 2 is available with iTunes 12.8 or later, macOS Catalina or later and with Apple iOS 11.4 or later for mobile, TV or HomePod devices. The SoundTouch system’s Wi-Fi® indicator glows solid white with a successful network connection. AirPlay is not supported by all SoundTouch systems. Bose today announced the launch of a new speaker, the Bose Portable Home Speaker, which is designed to work with Apple's AirPlay 2 protocol.. My soundtouch 30 units are all connected through my home via airplay 2. As for users of Bose’s SoundTouch speakers, the company says it is still working on AirPlay 2 functionality. However, Apple device owners can use Apple AirPlay 2 to group the Wave SoundTouch music system with Bose Home Speaker family products for multi-room synchronized playback. Now I know that Bose is being very quiet about when, if ever, they update to Airplay 2. If the system or AirPlay device is not connected or has poor connectivity to the network, move it closer to the router (Note: The distance between system and device is not … Thank you for your answers, and especially for your testing to both devices with Ethernet to narrow this down. The SoundLink Air represents the second generation of the company’s wireless product family and along with its sibling, the SoundLink Bluetooth Mobile Speaker II, should deliver even better sound thanks to improved neodymium transducers and better DSP … Great, thanks for the feedback. Tap the AirPlay icon. However, Apple device owners can use Apple AirPlay 2 to group the Wave SoundTouch music system with Bose Home Speaker family products for multi-room synchronised playback. If you have an AirPlay 1 SoundTouch system listed above, enable AirPlay Optimization [AirPlay Optimisation] in the SoundTouch app: If you have both AirPlay 1 and AirPlay 2 speakers, note the following when playing from an iOS device: Make sure both the AirPlay device and the SoundTouch system are connected to the same network. Reset your SoundTouch system by disconnecting the power cable for 30 seconds. AirPlay 2 lets you play videos, music, photos, and more directly from your iPhone, iPad and Mac, direct to your TV. My Question or Issue I have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. Please be assured that we are still working very hard to bring Airplay 2 to SoundTouch speakers and appreciate your patience. In order for AirPlay to work correctly, both the Source (your iPhone) and the Destination (your SoundTouch speaker) must be connected to the same SSID on the network. Due to COVID-19 and new UK Trade Laws: YOU MAY EXPERIENCE ADDITIONAL DELAYS IN SHIPPING LEAD TIMES. Bose has updated its support forums (via MacRumors) to indicate that the company is adding AirPlay 2 support to select SoundTouch speakers in the near future. If the system or AirPlay device is not connected or has poor connectivity to the network, move it closer to the router (Note: The distance between system and device is not important. AirPlay wird nicht von allen SoundTouch Systemen unterstützt. SoundTouch products use the SoundTouch app; while the Bose Home Speaker family uses the Bose Music app. AirPlay is not supported by all SoundTouch systems. Bose also confirmed that it is working on bringing AirPlay 2 functionality to its SoundTouch speakers, though there’s no word on when that’s going to happen. Bose began roll out of firmware update 24.0.7 on Tuesday, with AirPlay 2 expected to reach all of the below devices by February 25: SoundTouch 10; SoundTouch 20 Series III; SoundTouch 30 Series III AirPort Express AirPort Express was Apple's networking accessory, but the company is bringing that product to the end of its life. If your Netgear Extender devices is broadcasting a different SSID, then your phone will break Airplay communication with the SoundTouch speaker whenever it changes access points for better signal. I’ve never had an issue until a few days ago. If the UPDATE button appears grayed out, there is no update currently available for your system. 12. share. On desktops and tablets, if the Menu icon (≡) is not visible, the slide out menu might already be open. If you have bought one of the BOSE 20 , Bose 30, SoundTouch wi-fi systems, connection in theory should be quite straightforward. Whenever I … In order for AirPlay to work correctly, both the Source (your iPhone) and the Destination (your SoundTouch speaker) must be connected to the same SSID on the network. Make sure you have one of the following systems that support either AirPlay 1 or AirPlay 2: AirPlay 2 is available with iTunes 12.8 or later, macOS Catalina or later and with Apple iOS 11.4 or later for mobile, TV or HomePod devices. However, Apple device owners can use Apple AirPlay 2 to group the Wave SoundTouch music system with Bose Home Speaker family products for multi-room synchronised playback. If you own a Bose-branded SoundTouch speaker, or certain home entertainment systems from the company, there’s an update coming soon that will add AirPlay 2 to the features list. Give this a try and see if it smooths out the issue. Click here for more information on the types of cookies we use and how to change your cookie settings. Select the Bose system name from which to play. 1 year ago. Bose has taken to its community support forums to confirm that it will roll out AirPlay 2 support for its SoundTouch speakers by the end of February 2020. Please feel free to share additional comments below. We have a few further questions about your setup. The products cannot be grouped together through a Bose app. While it did act as an AirPlay receiver, it's not compatible with AirPlay 2. Select UPDATE. If your Netgear Extender devices is broadcasting a different SSID, then your phone will break Airplay communication with the SoundTouch speaker whenever it changes access points for better signal. In the post Bose said: Hey everyone, We had every intention to release Airplay 2 in 2019 and we apologize it was not … There are no details on when that update might roll out. … They cannot work together on different networks. You can also control directly from some of your favorite streaming services. Reboot your router by disconnecting it from power for 30 seconds. Specifically, before the end of February. On the AirPlay device, turn Wi-Fi off and back on. Soundtouch 30 won't connect to my network, looking for Soundtouch portable manual software. Bose has announced an AirPlay addition to its SoundLink line of mobile speakers: the SoundLink Air Digital Music System. In January, Bose apologized to customers over the delay to support for AirPlay 2 stating: We had every intention to release Airplay 2 in 2019 and we apologize it was not launched in this timeframe. Evidence suggests that our problem relates to interactions with the Netgear WN3000RP somehow. While they work fine with Spotify, I’m dying to have them work with Apple Music (and my Apple ecosystem in general), preferably through Airplay 2. This video is about the Bose Soundtouch 300 firmware update to allow AirPlay2 functionality. If “UPDATE SOFTWARE” or “UPDATE ALL” appears, tap it to install system updates. Doesn't include soundtouch speakers. For SoundTouch Portable systems, hold the Aux button for about 15 seconds until the display turns off. Three Bose speaker systems got the AirPlay 2 update last year, and now the audio maker is spreading the love to six more SoundTouch products: SoundTouch 10, 20 Series III, 30 Series II, SA-5 Amplifier, Music System IV and 300 Soundbar. Report Save. In the SoundTouch app, select Menu (≡) > Settings > Speaker Settings. Just touch and hold the audio card in the top-right corner, then tap the Airplay 2 icon. So SoundTouch users will now be able to start music on their iPhone and have it play back on the Bose speaker. Bose SoundTouch connectivity problems. Make sure you have one of the following systems that support either AirPlay 1 or AirPlay 2: Systems with AirPlay 1 Thanks, we appreciate the additional feedback you’ve provided, Click here for more information on the types of cookies we use and how to change your cookie settings, SoundTouch® 20 Series II Wi-Fi® music system, SoundTouch® 30 Series II Wi-Fi® music system, SoundTouch® Stereo JC Series II Wi-Fi® music system, In the SoundTouch app, select the menu icon (≡) in the upper-left corner, Select “Settings > Speaker Settings” and select your SoundTouch system with AirPlay, From the Speaker Details screen, select “Advanced Setup”, Set the AirPlay Optimization [AirPlay Optimisation] toggle to the right to enable it (, iOS devices cannot stream to both AirPlay 1 and AirPlay 2 speakers simultaneously, You can either stream to one speaker compatible with AirPlay 1, or you can stream to one or more speakers compatible with AirPlay 2. Lifestyle 550 Lifestyle 600 If you are running two different SSID's (network names) in your home then that could likely also be related to the problem. Some time ago I bought two SoundTouch 10 speakers which I use in a stereo pair configuration. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Does the Netgear broadcast the Same SSID (network name) as the Freebox router, or an alternate name? Reboot the AirPlay device by powering it off and back on again. We’re sorry this page didn’t meet your expectations. If playback doesn't begin shortly, try restarting your device. It allows you to integrate the Bose SoundTouch speaker with other speakers that support AirPlay 2 in a multi-room sound system; this means you could potentially link it up with Apple’s … If you are not sure whether your Bose SoundTouch devices support AirPlay, you could do as the above steps do to check the result. Additional information I have just tried with Ethernet connection of the S/T into the NETGEAR extender, it does not work, same instability as with the WIFI S/T connection. level 1. Tap to unmute. Which Wi-Fi access point is your AirPlay source (iPad etc.) Last but not least, Bose announced that it's working hard to bring AirPlay 2 support to SoundTouch customers, although the US company didn't offer a timeline for the release. Can you please specify the model #'s of both the Freebox router and the Netgear extender? Bose has announced that AirPlay 2 support is coming to its SoundTouch speakers by the end of February 2020. 1 year ago. Sort by. Please tell us about your experience and/or what we could do better. Thank you. Select the Bose system name from which to play. Set the AirPlay Optimization [AirPlay Optimisation] toggle to the right to enable it (Note: Your system may not respond for about a minute while the change takes effect) If you have both AirPlay 1 and AirPlay 2 speakers, note the following when playing from an iOS device: